At OverseasEducationLeads.com, we are committed to delivering high-quality, exclusive leads to our clients. To maintain this standard, we offer a transparent lead replacement policy for leads that do not meet our quality criteria.
✅ Leads Eligible for Replacement
You may request a replacement if a lead meets any one of the following conditions:
- Invalid Contact Details
- Phone number not reachable or permanently switched off
- Email address bounced or is invalid
- Duplicate Lead
- You received the same lead more than once from our platform
- Completely Unrelated Inquiry
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- Lead is not interested in overseas education at all (e.g., seeking unrelated services)
- Fake or Fraudulent Submission
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- Clearly spam or bot-generated entries
❌ Leads Not Eligible for Replacement
- Lead changed their mind after submission
- Lead already started working with another consultant
- Lead does not match your target country or budget (unless these filters were selected in your order)
- Lead is not ready to proceed immediately (our leads are based on education intent, not urgency)
📄 How to Request a Replacement
- Visit our Lead Replacement Page
- Enter the Lead ID
- Select a replacement reason from the dropdown list
- Add any additional comments if needed
- Submit your request for review
🕒 Time Limit: All replacement requests must be submitted within 72 hours of lead delivery.
🔁 Review & Approval
- Each request is manually reviewed by our team
- If approved, a replacement lead matching your original filters will be delivered within 3–5 business days